Frequently Asked Questions

Do you offer custom balloon arrangements?

Yes! We specialize in custom balloon bouquets and arrangements tailored to your event theme and color scheme. Contact us to discuss your vision.

What areas do you deliver to?

We deliver throughout the Greater Toronto Area. Please contact us for specific delivery availability and pricing for your location.

How far in advance should I place my order?

We recommend placing orders at least 1-2 weeks in advance for custom arrangements, especially during peak celebration seasons. However, we'll do our best to accommodate last-minute requests when possible.

Can I pick up my order instead of having it delivered?

Absolutely! Pickup is available and can be arranged when you place your order. We'll provide you with pickup instructions and timing.

Do you provide decor for corporate events?

Yes, we work with both individual customers and businesses for all types of events including corporate celebrations, grand openings, and team events.

What is your cancellation policy?

Please contact us as soon as possible if you need to cancel or modify your order. Cancellation terms depend on how close to the event date you are.